Privacy Policy

    Section 1. Scope

    Thank you for visiting White Oak Solutions ("White Oak Solutions" or "We") website ("Website"). Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

    This notice applies to all information we may collect from you, or that you may provide when you visit the Website. To make this notice easy to find, we make it available on our Website homepage and at every point where personally identifiable information may be requested. This Privacy Policy will provide you with information as to how White Oak Solutions collects, uses, maintains, protects, and shares information about you, including the choices White Oak Solutions offers concerning that information, and applies to your use of any Website, regardless of how you access or use it. It does not apply to White Oak Solutions's data collection activities offline or otherwise outside of the Website (unless otherwise stated below or at the time of collection). The policy also does not apply to information collected by any third party, including affiliates and subsidiaries, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

    Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By visiting or otherwise using the Website, you consent to White Oak Solutions's data collection, use, and disclosure practices, and other activities as described in this Privacy Policy, and any additional privacy statements that may be posted on an applicable part of the Website. If you do not agree and consent, please discontinue use of the Website. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

    Section 2. Children's Privacy

    The Website is intended for an adult audience and not directed to, or intended for, children less than sixteen (16) years of age. White Oak Solutions does not knowingly or intentionally collect personal information as defined by the U.S. Children's Privacy Protection Act ("COPPA") ("Children's Personal Information") in a manner that is not permitted by COPPA. If you are under 16 years of age, do not use or provide any information on this Website including your name, address, phone number, email address, or any screen name or user name you may use. If we learn that we have collected Children's Personal Information in a manner not permitted by COPPA, we will delete such data. If you believe we might have any information from or about a child under sixteen (16), please contact us at info@whiteoaksolutions.com .

    Section 3. Information Collection

    3.1 Information We Collect and How We Collect It

    You provide most of the information that White Oak Solutions, and/or its agents, vendors, consultants, and other service providers ("Service Providers") collects. White Oak Solutions and/or its Service Providers may collect information you provide directly to White Oak Solutions and/or its Service Providers via the Website.

    For example, White Oak Solutions collects information when you use the Website, participate in marketing activities, subscribe to our newsletter, or communicate or transact through the Website. Also, when you interact with third-party services (e.g., websites, locations, platforms, applications, or services operated by Service Providers) ("Third-Party Services"), you may be able to provide information to those Service Providers.

    Information White Oak Solutions, its Service Providers and/or Third-Party Services may collect may include personally identifiable information ("Personal Information"), which is information that identifies you personally, such as:

    • First and last name;
    • Mailing Address;
    • Phone number;
    • Email address;

    We collect this information:

    • Directly from you when you provide it to us.
    • Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies web beacons, and other tracking technologies.
    • From third parties, for example, our business partners.

    Information You Provide to Us

    The information we collect on or through our Website may include:

    • Information that you provide by filling in forms on our Website. This includes information provided at the time you contact us through our website. We may also ask you for information when you report a problem with our Website.
    • Your search queries on the Website.
    • Pages or links you click on through our website.

    Information Collected Automatically

    White Oak Solutions, its Service Providers, and/or Third-Party Services may also automatically collect certain information about you when you access or use the Website ("Usage Information") including IP address, device identifier, browser type, operating system, information about your use of the Website, and data regarding network connected hardware (e.g., computer or mobile device). Subject to applicable state, federal, or international law, White Oak Solutions does not consider Usage Information (including, without limitation, unique device identifiers) to be Personal Information.

    The methods that may be used on the Website to collect Usage Information include:

    • Log Information: Log information is data about your use of the Website, such as IP address, browser type, internet Website provider, referring/exit pages, operating system, date/time stamps, and related data, and may be stored in log files.
    • Information Collected by Cookies and Other Tracking Technologies: Cookies, web beacons (also known as "tracking pixels"), embedded scripts, unique identifiers location-identifying technologies, and other tracking technologies now and hereafter developed ("Tracking Technologies") may be used to collect information about interactions with the Website or emails, including information about your browsing behavior.

    For information on how you can opt out of behavioral tracking on this website you can contact us at info@whiteoaksolutions.com.

    3.2 How We Use Information We Collect or Obtain

    White Oak Solutions may use information about you, including other Personal Information, for any purposes consistent with White Oak Solutions's statements under this Privacy Policy, or otherwise made by us in writing at the point of collection, and not prohibited by applicable law, including, without limitation, the following:

    • To present our Website and its contents to you.
    • To personalize your experience.
    • To provide you with information, products, or websites that you request from us.
    • To improve customer service.
    • To fulfill any other purpose for which you provide it.
    • To market toward you, identify new business opportunities, and provide us with information to improve the performance of the Website.
    • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
    • To notify you about changes to our Website or any products or Websites we offer or provide though it.
    • To allow you to participate in interactive features on our Website, including contests, promotions, and surveys.
    • In any other way that we may describe when you provide the information.
    • For any other purpose with your consent.

    3.3 Information Sharing

    We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

    We may disclose Personal Information that we collect, or you provide as described in this Privacy Policy:

    • To our subsidiaries and affiliates.
    • To contractors, Service Providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and secure, and use it only for the purposes for which we disclose it to them.
    • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of White Oak Solutions's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by White Oak Solutions about our Website users is among the assets White Oak Solutions transfers.
    • To fulfill the purpose for which you provide it.
    • For any other purpose disclosed by us when you provide the information.
    • With your consent.

    We may also disclose your Personal Information:

    • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
    • To enforce or apply our terms of use or other agreements, including for billing and collection purposes.
    • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of White Oak Solutions, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

    We do not sell, lease, or rent your personal information to third parties without your consent. We do not share your phone information with third parties / affiliates for marketing or promotion purposes, except upon receipt of express written consent from you.

    Section 4. Choices About How We Use and Disclose Your Information

    We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:

    • Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies or to alert you when cookies are sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
    • Marketing Communications: You can opt-out of receiving email marketing communications from White Oak Solutions at any time by following the instructions provided in emails. Please note that your opt-out is limited to the email address used and will not affect subsequent subscriptions.
    • Disclosure of Your Information for Third-Party Advertising: If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email with your request to info@whiteoaksolutions.com.

    Section 5. Data Security

    We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

    The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

    Section 6. Changes to Our Privacy Policy

    It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account or through a notice on the Website home page.

    The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

    Section 7. Contact Information

    To ask questions or comment about this privacy policy and our privacy practices, contact us at:

    Email: info@whiteoaksolutions.com
    Phone: Contact us through our website